Frequently Asked Questions
Get answers to the most common questions about Confey. Can't find yours? Contact Support
How do I setup the app?
Just invite Confey and use the /config command to setup the confession channel and you're ready to start using /confess! For a full list of setup and customization commands, use /help. Join our support server for more help.
Is Confey really anonymous?
Yes! Confessions are anonymous by default. Confey uses AI to analyze toxicity levels in every confession. Your identity is only revealed to server staff if the toxicity level exceeds the server's configured threshold, or if our support team escalates the confession. Server owners configure their own toxicity thresholds based on what's appropriate for their community. Important: Legitimate confessions with no hate speech or cursing stay 100% anonymous—even with the strictest settings.
Use /checklogs to see server moderation settings.
Can I request author info?
Author info is automatically revealed to server staff only when AI detects toxicity above the configured threshold. In extremely rare cases involving safety concerns, our support team can escalate and reveal identity. We take privacy seriously—identity is never revealed for legitimate confessions. Server staff should use /report or /block for routine moderation, and contact support only for genuine emergencies.
I have been banned from the app
For server bans, contact the server staff. For global bans, use /appeal and allow up to 14 days for review. If you can't submit an appeal, open a support ticket.
How can I make suggestions?
Join our support server and use the suggestions channel. We appreciate all feedback and ideas!
I can't find my question
If your question isn't here, contact us via email or on our Discord support server. We're happy to help!
Get started with Confey today.
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